SUPPORT /// TRANSFORM.
Outsourcing UK (OSUK) supports and transforms the daily operations of the
great people and teams who power our public services – so they can simply perform.
Flexible partnerships for government teams to transform how they manage finances and grow human capital.
OSUK is working with government teams across the UK to meet new public service outcomes, with specialist advice, people services and digitally evolved operating models combining teams, automation and service provisioning. Simply Perform is our new style of flexible partnership that makes all our professional services expertise easy to access, when and as you need them.
/ Advice / People / Process
Our debt resolution specialist, CDER Group, provides a complete range of debt collection, enforcement and related services for local and central government and commercial clients.
With five specialist centres of excellence for Central Government, Local Authority Revenues, Road User Charging and Road Traffic debts, our approach to fairness aims to achieve effective recovery on behalf of our clients whilst treating customers fairly and compassionately.
/ Collection / Enforcement / High Court
“Our digital offer was also not very advanced. The wider contract arrangements with Liberata involved launching up-to-date digital products for online account management and claim facilities. Liberata’s telephony services were experienced in encouraging channel shift to these products in their daily interactions with callers. Significant channel shift has been achieved resulting in faster claim and change processing, less complaints and lower call volumes.”
Mike Oyston, Strategic Service Lead Local Taxation and Support, Redcar & Cleveland Council
Transformation that’s sustainable.
Our client partnerships lean on over 40 years of public service operating experience and have always been designed to ensure that sustainable values and practices pervade everything we do – providing good quality work, job opportunities and careers, contributing to local economic growth and prosperity and reducing inequality wherever we encounter it and can make a change for the better.
/ About OSUK
We are proud to be part of the large and fast-growing corporate family of OUTSOURCING Inc. – a strong and trusted global provider
of outsourced services.
OUTSOURCING Inc. is a Japanese multi-national company headquartered in Tokyo and listed on the 1st Section of the Tokyo Stock Exchange, with 2020 revenues of £2.4 billion, employing over 93,000 staff spread across 4 continents and 35 countries and regions.